Refund Policy

CANCELLATION OR CHANGE TO ORDER
  • As all our cakes and pastry are specially prepared for your order, our bakers take great effort to prepare the ingredients and artwork. As such, we do not encourage any last minute cancellation. However, cancellation of order is permitted under the following conditions:
    • 7 days before Date of Collection/Delivery: 90% Refund OR Postpone Order
    • 6 days – 4 days before Date of Collection/Delivery: 50% Refund Or Postpone Order
    • 3 days before Date of Collection/Delivery: No Refund and No Postpone Order
  • Kindly contact us via Whatsapp: +65 8818 2981 to process your cancellation. Please note that refund of payment may take up to 2-4 weeks for us to process. Postpone of the order must not be later than 2 months from the date of purchase.
  • Items sold are not exchangeable.
  • Any changes pertaining to the order must be made at least 48 hours before delivery, are subject to approval and additional charge, if required